Health Status Information

The practice records data such as height, weight, smoking status, alcohol consumption and ethnicity in order to maintain up to date and accurate medical
records for all its patients. If you are not a regular attender at the surgery you may be asked this information during your consultation with a clinician, even if it does not relate to the problem you originally came in for.

Appointment booking

You can now book your appointment online. For details of how to do this and how to register for this service, please click the link below

Online Access to your Medical Records

The surgery is piloting patients accessing their own medical records. For information on this service see our "Using Emis Access" section

When we are closed

If you need medical help for a serious medical emergency please telephone 01457 860860 and follow instructions to contact our out of hours service, Go to Doc.

Go to Doc: 0161 336 3252

For treatment advice you can contact NHS direct on 0845 46 47 and speak to a nurse anytime.

Ashton Primary Care Centre is open 8am - 8pm 7 days a week. No appointment needed, For advice and treatment of common illnesses and minor injuries. 0161 342 7050

MIND at Manor House Surgery

See Clinics and Services for details.

Medical Students

Fifth year medical students, in their final year pre qualification, are working with us August to March each year. If you do not want a medical student to be present at your consultation, please let reception staff know.

Telephoning the surgery

Please listen to the information given and key in the appropriate numbers in order to be directed to the department or services that you would like.

You may use prescription voicemail to request repeat prescriptions at any time but if you wish to speak to a receptionist to order or query prescriptions or to ask for test results, please telephone after 11am.

Appointments
Book Online
Home Visits
Telephone Advice
Test Results

Appointments

Appointments can be made by telephoning 01457 860860.
Option1 for Manor House Glossop
Option2 for Manor House Hadfield

We operate an advanced access system and aim to have enough appointments available so that you can be seen the day you need to be seen. There are also appointments available if you wish to book in advance for another day.

We endeavour to fit in with your choice of time and doctor for appointments, but during busy periods this may not always be possible and we ask for your understanding should this occur.

If you need to cancel an appointment, giving 24 hours  or more notice, please click the link on the home page. Otherwise, please telephone, selecting 1 for Glossop or 2 for Hadfield and then choosing option 5 and leaving a message to cancel to cancel your appointment

 

Continuity of Care

You have the choice to see any of our doctors or nurses.

However, we value continuity of care. This means dealing with, either seeing or by telephone, the same doctor or nurse for the same episode of illness. We know this leads to better care and it also helps the doctor or nurse to look after your needs appropriately.Therefore we encourage you to see the same person throughout a particular episode of care whenever possible.

Who to see?

Our reception staff are specially trained to book the most suitable, convenient and available appointment for you.

In order to establish what type of appointment is best suited to your needs and help you get care from the most appropriate person, we ask our receptionists to ask patients to give them an indication of the reason for their appointment.

This policy allows the surgery to manage the doctors and nurses' valuable consultation time effectively, without compromising patient care.

Nurse practitioners

Our nurse practitioners are available for you to consult instead of the doctor. They have been trained to diagnose and treat common complaints. Please make an appointment to see them in the usual way. Nurse practitioners are available for telephone advice. They can discuss immediate health concerns, assess severity of illness and offer treatment.

Practice Nurses

Our practice nurses are highly trained and can be consulted directly. They run our treatment room. They carry out monitoring for people with high blood pressure, heart disease, asthma and other long term diseases. They will advise on general health care, healthy eating and minor ailments, eg if you are not sure whether to consult a doctor, speak to the nurse first.

Nursing Assistants / Health Care Assistants

The nursing assistant is trained to take blood samples and carry out routine blood pressure checks and weight management.

 

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website